388app believes betting should be purely for entertainment. We want you to enjoy the experience, but always stay in control. This page has all the responsible gaming tools and guidelines you need.
Responsible gaming means enjoying betting and gaming as a fun part of life — not out of financial pressure or addiction. When you play on 388app, we want you to know when to stop.
Many people in Bangladesh enjoy online betting as a form of entertainment — for most, it's a safe and fun experience. For some, however, it can gradually become a problem. 388app takes this seriously and is always ready to help.
The core principle of responsible gaming is simple: only bet money you can afford to lose without it affecting your daily life. Never think of betting as a source of income.
These tools are available to you at any time to help protect yourself
Set a daily, weekly, or monthly cap on your deposits. Once a limit is set, it takes effect immediately; increasing it requires a 24-hour waiting period.
Effective immediatelyPut your account on a temporary break for a set period (24 hours, 7 days, or 1 month). No bets or deposits can be made during this time, but withdrawals are still allowed.
Break ProtectionFor a long-term break, activate self-exclusion for anywhere between 3 months and 5 years. No new accounts can be created during this period.
Long-term protectionSet a time limit for each session. Once that limit is reached, you'll be automatically notified and given the option to end the session.
Smart RemindersDecide in advance how much you're willing to lose in a session before you stop. Once you hit that limit, your session will end automatically.
Financial protectionView your full betting history along with total deposit and withdrawal figures. Review your spending patterns regularly.
Transparent InformationAnswer the following questions honestly. If you answer "yes" to three or more, you should contact 388app support.
0–1 answer yes. You're gambling responsibly. Keep it up.
2–3 answers yes. Consider using a deposit limit or cooling-off period.
4–5 answers yes. Consider self-exclusion and reach out to Support.
6–7 answers yes. Activate self-exclusion immediately and seek professional help.
Activate your protection settings in just a few easy steps
Log in to your account and click the profile icon in the top-right corner.
From the menu, select the "Responsible Gaming" option.
Deposit, loss, or time limit — choose whichever you need.
Choose your limit amount and how long you want it to apply.
Takes effect immediately. A confirmation will be sent to your email.
Request a "Self-Exclusion" via 388app Support on Live Chat or email.
3 months, 6 months, 1 year, or 5 years — choose what works best for you.
Your identity will be verified for your protection. This is entirely for your security.
Your account will be closed immediately and cannot be reactivated before the period ends.
Your balance is safe during self-exclusion. It will be returned to you once the period ends.
Follow these guidelines to play responsibly on 388app
Decide in advance how much you'll spend each day or week. Once you hit that limit, stop playing for the day — no exceptions.
Never think of betting as a source of income. Wins are a bonus — losses are part of the game. Keeping this mindset will help you stay healthy.
Avoid long, uninterrupted sessions. Take at least a 10–15 minute break every hour. If you're tired or stressed, step away from the game.
Betting when you're angry, sad, or frustrated increases the chance of poor decisions. Only play when you're in a calm state of mind.
"Just one more round and I'll win it back" — that's the most dangerous thought in betting. If you're losing, stop for the day.
Let close family members or friends know about your betting habits. Their support can help you stay in control.
Direct answers to the most frequently asked questions
Entertainment and safety, all in one place at 388app. Register today and enjoy responsible betting.